HOW MUCH IS SHIPPING?
We offer free shipping on all UK orders over £85 and international orders over £125.
Free Local Contactless Delivery is also available for most of South West London - specifically to the following postcodes: SW2, 4, 9, 11, 12, 15, 17, 18, 19 & 20 and SE24.
For all other orders shipping is charged at:
* Please note that we cannot currently ship to:
Afghanistan, Belarus, Canary Islands, Central African Republic, Congo- Brazzaville, Congo-Kinshasa, Iran, Iraq, Lebanon, Libya, Mali, Myanmar, Niger, North Korea, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen and Zimbabwe.
HOW LONG WILL IT TAKE?
We aim to dispatch all orders within 24 - 48 hours (excluding weekends and holidays) and will let you know if for any reason this isn’t possible with your order.
Free Local Delivery can take a bit longer because we’re a small team and we have limited availability to jump on our bikes and pedal around South London. We aim to make our local deliveries every Monday and Thursday between 5:30 and 8pm and will keep you updated!
We offer a standard shipping option for all of our deliveries and the shipping times below apply once we have dispatched your order:
**Western Europe includes: Austria, Belgium, France, Germany, The Netherlands, Switzerland, Luxembourg.
WHAT HAPPENS IF YOU’RE NOT IN?
Our delivery partners will advise how best to arrange a redelivery or where you can collect your order from.
For Free Local Delivery we’ll contact you before attempting to deliver your order and then give you a heads up before pedalling our way to you. If you know you’re not going to be in then please contact us and we’re happy to leave the order at a designated safe place (at your risk), to move your delivery to the next run (this is likely to be a week later) or to give you a local address where you can come and collect your clothes. If we’ve unsuccessfully tried to deliver twice and you haven’t nominated a safe place then you will need to either come to a local address to collect your order or pay for standard shipping.
ARE TAXES INCLUDED?
Our prices include all taxes for UK orders.
For orders outside the UK prices are quoted excluding taxes and charges as they vary by country and we are unable to advise what they will be.
Please note that these charges and any related processes are the responsibility of the recipient and will have to be paid to the carrier upon delivery.
Sorry - we know this is far from ideal and we’re working hard to find a better solution.